Terms & Conditions

yagozao™ Shopping Agreement

Terms & Conditions

These Terms & Conditions explain the rules and responsibilities when using yagozao.com and purchasing our products.

By accessing our website or placing an order, you agree to the conditions described below.

Company Information

Website: yagozao.com

Brand Name: yagozao™

Email: service@yagozao.com

Company Name: Dongguan Yinglei Technology Co., Ltd.

Legal Representative: Hong Chunmei

Address: Room 206, No. 267 Wenzhou Road, Dongcheng Subdistrict, Dongguan City, Guangdong Province, China

Unified Social Credit Code: 91441900MAKC4M1P7B

Customer Support Phone: +86 17304024538

Customer Service Hours: 8:00 AM–6:00 PM China Standard Time (UTC+8)

About These Terms

These Terms & Conditions establish the guidelines for shopping on yagozao.com. They are designed to create a transparent, secure, and enjoyable experience for every customer.

By visiting our website, using our services, or completing a purchase, you agree to follow these terms.

1. Website Use

Customers may access yagozao.com for personal shopping purposes, including exploring products, learning about our brand, and purchasing tea lifestyle products.

  • Use the website only for lawful purposes.
  • Do not interfere with website operations.
  • Do not attempt unauthorized access.
  • Respect all website content and materials.

2. Product Information

We carefully prepare product descriptions, images, and specifications to provide accurate information.

However, slight differences may occur due to:

  • Different screen settings.
  • Lighting during photography.
  • Natural material variations.
  • Production characteristics.

These variations do not affect product quality or normal usage.

3. Pricing & Payments

All prices displayed on yagozao.com are shown in USD unless otherwise stated.

We make every effort to maintain accurate pricing information. However, occasional technical errors or updates may occur.

  • Prices may change when necessary.
  • Product availability may vary.
  • Payment must be completed before order processing.

4. Order Confirmation

After completing checkout, customers will receive an order confirmation.

Customers are responsible for ensuring that all order details are correct, including:

  • Product selection.
  • Shipping address.
  • Contact information.
  • Payment details.

Orders may be reviewed, delayed, or canceled when necessary due to payment issues, incorrect information, or security concerns.

5. Shipping & Delivery

yagozao™ works to provide reliable shipping services and accurate delivery information.

Delivery times may vary depending on destination, shipping method, customs procedures, and other external factors.

Customers are responsible for providing accurate shipping information during checkout.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review return requirements, eligibility conditions, and refund procedures before submitting a request.

7. Intellectual Property

All content on yagozao.com belongs to yagozao™, including:

  • Brand name and logo.
  • Website design.
  • Product images.
  • Written content.
  • Graphic elements.

Unauthorized copying, reproduction, or commercial use of our content is not permitted.

8. Limitation Of Responsibility

While we work to provide accurate information and reliable services, temporary interruptions or changes may occur due to circumstances outside our control.

yagozao™ is not responsible for delays caused by external events, including carrier issues, technical problems, or regulatory requirements.

9. Changes To Terms

yagozao™ reserves the right to update these Terms & Conditions when necessary.

Updated terms become effective once published on this website.

Need Assistance? 🍵

If you have questions regarding these Terms & Conditions, our team will be happy to provide support.