About Our Shipping Process

At yagozao™, we understand that delivery is an important part of your shopping experience. From the moment your order is confirmed, our team carefully prepares your tea lifestyle products for their journey to your home.

We aim to provide a reliable and transparent shipping experience while keeping customers informed throughout the entire process.

1. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team begins preparing your products.

Most orders are processed within:

2. Shipping Methods & Delivery Time

We currently provide shipping services to customers worldwide. Delivery times depend on your location, selected shipping method, and local carrier conditions.

For customers in the United States:

Delivery estimates include order preparation, international transportation, and local delivery processing.

Please note that delivery times are estimates and may be affected by weather conditions, customs procedures, carrier delays, or other unexpected circumstances.

3. Tracking Your Order

Once your package has been shipped, tracking information will be sent to the email address provided during checkout.

Please allow some time for tracking updates to appear after shipment, as carrier systems may require additional processing time.

If you experience any issues with tracking your order, our support team will be happy to assist you.

4. Shipping Address Information

Customers are responsible for providing accurate and complete shipping information before completing checkout.

If you discover an incorrect address after placing your order, please contact us as soon as possible. We will try our best to assist before shipment begins.

5. Delayed, Lost, Or Missing Packages

Although we work with reliable shipping partners, unexpected delays may occasionally occur.

If your order appears delayed or missing, please contact our customer support team with your order details. We will assist in reviewing the situation.

6. Customs, Duties & Import Fees

International orders may be subject to customs procedures, import duties, or local taxes depending on destination regulations.

Any additional fees required by local authorities are the responsibility of the customer unless otherwise stated.

7. Order Changes & Cancellation

If you need to modify or cancel your order, please contact us as soon as possible after purchase.

Once an order has entered the shipping process, changes or cancellations may no longer be possible.